FAQ
Can I upload the same photo more than once?
Yes. You can choose to use the same photo for any of the sets or personalize each with different images. The decision is yours. Please note that if you choose the same photo, you will need to upload it multiple times to meet the minimum quantity required.
When will my order ship?
Orders are processed and shipped within 2-4 business days.
Where do you ship?
We currently ship to Canada and to the United States.
What is the shipping cost?
We offer you a flat shipping fee of only $5.00.
How long will it take for me to receive my order?
Transit time is typically 1-5 business days depending on your location. Please note that
delays due to carrier issues, weather conditions or any other unforeseen circumstances
are beyond our control.
Will I receive a tracking number?
Absolutely! We’ll notify you when your order ships and provide tracking at that time. If you
order multiple sets, you may receive them in multiple packages, but we try our best to only ship with one package.
Can I change my shipping address after placing the order?
Due to the nature of our products, changing the shipping address after placing an order
may be challenging. However, please contact us as soon as possible, and we'll do our best
to accommodate your request if your order hasn't been printed and packaged yet.
Do you accept returns?
Due to the custom nature of our products, returns are not acceptable.
Do you offer bulk orders?
We sure do! Please contact us, and we will get in touch with you to discuss further details
and provide a personalized quote.